Privacy Policy Last updated: 24/02/2024
We at Helix Vector AI are deeply committed to safeguarding your Personal Data and protecting your privacy.
This Privacy Policy has been crafted to enlighten you on how we handle, gather, store, and utilize the information you share in association with the website (the “Website”).
We adhere to the following principles:
•Ensuring transparency in the collection and processing of your Personal Data:
We are dedicated to keeping you well-informed, enabling you to make knowledgeable decisions about the use of your Personal Data on our Website or when engaging with a third-party trading platform. To accomplish this, we employ various strategies and methods to provide you with relevant information on how your Personal Data is managed, ensuring this information is conveyed clearly and promptly.
Furthermore, if we determine that specific information is necessary for you, we will deliver it to you at the appropriate time and setting.
We are also available to address any inquiries you may have and to offer any necessary clarifications, within legal constraints. To reach us, please send an email to the following address: support@
•Processing your Personal Data solely for the purposes described in this Policy:
The reasons for which we may process your Personal Data include, among others, making the Website accessible to you andprovide you with seamless integration to third-party trading platforms (the “Services”), to elevate the user experience on the Website, enhance the Services (including the Website), safeguard Our rights and interests, execute business and administrative activities supporting the delivery of the Services to Website users, and/or comply with any legal and/or regulatory obligations.
Additionally, We will handle Personal Data about you to comprehend your individual needs and preferences.
• To allocate substantial resources to uphold your rights concerning Personal Data about you:
We dedicate considerable resources to enable you to exercise your rights as a data subject. Thus, you may contact Us at any time to review Personal Data about you, request amendments, deletion, restrict its use for specific purposes or overall, or transfer it to you or a third party. We will accommodate your requests in accordance with the law.
•To protect Personal Data about you:
While We cannot guarantee absolute security of the Personal Data about you, We assure you that We employ and will continue to employ a comprehensive range of strategies and measures to ensure the Personal Data about you remains protected.
Our Comprehensive Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company collects about individuals, the methods of collection, usage, sharing with third parties, securing, processing, etc.
In this Policy, “Personal Data” refers to any information related to an identified or identifiable individual. An identifiable individual is someone who can be identified, either directly or combined with additional information that We have or can access.
In this Policy, the “processing” of Personal Data involves any operation or set of operations performed on Personal Data, including its collection, recording, organization, structuring,storage, modification, or adaptation, retrieval, consultation, utilization, disclosure by transmission, distribution or other forms of making available, alignment or combination, restriction, erasure, or destruction of Personal Data.
Our Services cater to a general audience and are not intended for children under the age of 18. We do not intentionally collect or solicit information from individuals under the age of 18 or knowingly permit such individuals to use our Services. If We discover that we have collected information about a child, We will take appropriate steps to promptly remove such information.
2. When Do We Gather Personal Data About You?
We gather Personal Data about you whenever you utilize the Services, engage with the service channels, and visit the Website. In certain situations, you will actively provide Us with the Personal Data, while in other cases, We will collect Personal Data about you by reviewing and analyzing your use of Our Services and/or Our service channels, or receive your data from our third-party partners.
3. No Requirement To Provide Personal Data To The Company And Its Implications
You are not required to furnish Us with any Personal Data about you. However, in some circumstances, not providing such Personal Data may prevent Us from offering you the Services, hinder your use of the Website, and/or cause issues with the functioning of the Services and the Website.
4. What types of Personal Data do We collect? Personal Data We gather during each visit to the Website:
this information includes online activity logs, traffic data (including, but not limited to, IP address, time of access, date of access, web and mobile pages visited, language used, software crash reports, and browser type, as well as information regarding the device you used. Some of this information may not personally identify you, and therefore does not constitute Personal Data.
Personal Data We receive from you: any Personal Data you voluntarily provide to Us when interacting with a third-party trading platform through Helix Vector AI.
Personal Data You specifically provide for submission to third-party platforms to facilitate trading: This includes your full name, phone number, and email address.
5. The Purposes of Processing Personal Data and Their Legal Basis
Helix Vector AI processes your Personal Data for one or more of the purposes detailed in this section, in accordance with the relevant legal basis.
Helix Vector AI will only process Personal Data about you if there is a legal basis for doing so. The legal bases under which Helix Vector AI may process your Personal Data include:
- You have provided consent for the processing of your Personal Data for one or more specified purposes. This includes instances where you share your details through the Website, allowing us to submit them to third-party trading platforms.
- Processing is necessary for the purposes of the legitimate interests pursued by Helix Vector AI or a third party. For instance, to enhance our services, or to exercise or defend legal claims.
- Processing is necessary for compliance with a legal obligation that Helix Vector AI is subject to.
If you need further clarification on how processing your Personal Data aligns with the legitimate interests of Helix Vector AI or a third party, please feel free to contact us via email at any time.
Below, we provide a summary of the reasons we might process your Personal Data, along with the legal grounds for such activities:
| Objective | Legal Justification | |
| 1 |
To facilitate sharing your details with third parties upon your request to enhance your digital trading experience We may gather your Personal Data to share it with third parties if you have expressly requested us to do so. |
Your consent is obtained for processing your Personal Data for specific purposes. |
| 2 |
To address your inquiries, requests, and/or concerns Handling your Personal Data is essential to effectively respond to any questions you have about utilizing the Services. |
Processing is necessary to serve the legitimate interests pursued by Helix Vector AI or a third party. |
| 3 |
To fulfill any legal responsibilities or comply with judicial or administrative mandates We handle your Personal Data to meet our diverse legal obligations. |
Processing is necessary to adhere to a legal obligation applicable to the Company. |
| 4 |
To enhance Our Services We might utilize your Personal Data to refine Our Services. This processing will encompass, among other things, any crash logs or malfunction reports related to Services. |
Processing is essential for the legitimate interests pursued by the Company or a third party. |
| 5 |
To prevent fraudulent or abusive use of Our Services |
Processing is essential for the legitimate interests pursued by the Company or a third party. |
| 6 |
To conduct and uphold various activities that support the delivery of Our Services Such operations encompass back-office functions, business development initiatives, strategic decision-making, oversight mechanisms, and more. |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 7 |
To conduct analysis, including statistical analysis We employ a variety of analytical methods (including statistical ones) to inform decisions on various matters. |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 8 |
To safeguard Our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims We may process Personal Data about you to protect Our interests, rights, and assets, or those of third parties, in accordance with any law, regulation, or agreement, including any of Our terms and conditions and policies. |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
6. Transfer Of Personal Data To Third Parties
Helix Vector AI may also share your Personal Data with third-party service providers who assist us with services like storage, hosting, IP address information, user experience analysis, research, and technical, analytical, and diagnostic services.
Moreover, if you specifically request, we can share certain Personal Data with third-party trading platforms. In such instances, we will transfer the Personal Data you provide for this purpose to these third parties, and they will handle your Personal Data according to their privacy policies. Your Personal Data may be shared with multiple third-party trading platforms.
Helix Vector AI may also disclose your Personal Data to related entities and business partners that provide resources to enhance and elevate the services and products we offer to our users.
We might share your Personal Data with governmental, local, official, and regulatory bodies if necessary to protect our interests and those of third parties, including initiating, exercising, or defending legal claims.
Additionally, we may disclose your Personal Data to potential buyers, investors, or lenders of Helix Vector AI or any affiliated companies, or in the event of similar transactions (including the sale of assets of Helix Vector AI or any related companies), or during mergers, reorganizations, consolidations, or bankruptcy proceedings of Helix Vector AI or any related companies.
7. Cookies and Third Party Services
We may employ certain third-party services, like analytics firms or advertising companies, on our website. These entities may use cookies or other technologies, and their practices are governed by their own policies.
A cookie, which is a small text file, may be placed on the device you use to visit or access the website. Cookies enable the collection of information about you and your behavior, in order to
enhance your experience on our platform, to remember your preferences and settings, and to personalize the products and services we offer that might capture your interest. Cookies can also help us gather statistics and conduct analytics.We may utilize session cookies, which are temporarily stored on your device and last only until you close your browser, as well as persistent cookies, which remain on your device even after you've stopped browsing the website. These can help the site recognize you as a returning visitor.
Cookie Types:
The cookies we employ are categorized based on their functionality, as outlined below:
| Cookie Type | Purpose | Additional Information |
| Strictly Necessary Cookies |
These cookies are crucial for you to move around the website and access features you've requested. They facilitate the delivery of our content, products, and services that you've asked for. These cookies are vital for enabling your device to download or stream data so that you can navigate the site, use its features, and revisit pages you've seen before. |
These cookies gather Personal Data about you, such as your username and the date of your last login, identifying you as logged in to the site. These cookies vanish once you shut down your web browser (session cookies). |
| Functionality Cookies | These cookies help us identify you upon your return to the Website, enabling us to remember your selections and preferences. | These cookies remain active even after your web browser is closed, lasting until they reach their set expiry time. |
| Performance Cookies | These cookies are utilized to compile aggregated statistics regarding the Website's performance, allowing us to test and enhance its functionality for a superior user experience. They also enable us to perform analytical tasks on the Website. |
These cookies gather anonymized information not linked to any identified or identifiable individual. The validity of these cookies varies; some are erased when you close your browser, while others remain indefinitely. |
Managing and deleting cookies
You have the option to adjust your browser settings to block and remove some or all cookies. Below are links to guides on how to accomplish this in some popular web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that if you proceed, certain features and functionalities of the Website might not operate as designed.
ONLINE TRACKING NOTICE
CURRENTLY, THIS SERVICE DOES NOT RECOGNIZE DO-NOT-TRACK SIGNALS.
8. Retention Of Your Personal Data
Helix Vector AI will retain your Personal Data for as long as necessary to achieve the purposes outlined in this Policy, or longer if required by applicable laws, regulations, policies, or directives.
We will share your information with third-party trading platforms for a period of 12 months, and with your consent, we may extend this for another 12 months.
To prevent retaining your Personal Data longer than necessary, we regularly review the data we hold to determine if any can be deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to a different country or to international organizations. In these cases, Helix Vector AI will implement appropriate measures to protect your Personal Data and ensure that you have enforceable rights and effective legal remedies.
If you are a resident of the EEA (European Economic Area), rest assured that these protections will be in place if any of the following conditions are satisfied:
- The transfer is directed to a third country or an international organization that the EU Commission has determined offers an adequate level of protection for the Personal Data being transferred, as outlined in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council dated 27 April 2016 (the "GDPR").
- The transfer occurs under a legally binding and enforceable agreement between public authorities or bodies in accordance with Article 46(2)(a) of the GDPR; or
- The transfer follows standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. You can review these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
If you wish to obtain details regarding the safeguards that Helix Vector AI employs to protect your Personal Data when transferred to a third country or an international organization, please send an email to the following address: support@
10. Safeguarding Your Personal Data
At Helix Vector AI, we apply appropriate technical and organizational measures to ensure the security of your Personal Data, considering the risks associated with processing. This includes protection against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive for error-free performance in protecting your Personal Data, Helix Vector AI cannot guarantee complete privacy, and we are not liable for any indirect, incidental, consequential, or punitive damages related to the use or release of your Personal Data. This includes disclosures due to transmission errors, unauthorized third-party access, or other factors beyond our reasonable control.
We may be compelled, due to legal or other obligations outside our control, to transfer your Personal Data to third parties,such as public authorities. In these cases, our ability to control how third parties protect your Personal Data is limited.
The transfer of Personal Data over the internet cannot be completely secure. Thus, Helix Vector AI cannot guarantee the safety of your Personal Data when it is sent to us via the internet.
11. Links To Third-Party Websites
Our Website may include links to third-party websites and applications. Helix Vector AI does not manage these external sites or their data collection and processing practices, nor are we accountable for their privacy and data protection policies and activities. This Policy does not apply to any actions taken on these external sites and applications.
We advise you to thoroughly review the privacy policies of any third-party websites and applications you access before using them or sharing any Personal Data.
13. Your Rights Regarding Your Personal Data
You generally have the right to request confirmation from us about whether we are collecting your Personal Data, to review it, make corrections if necessary, and to delete Personal Data that is no longer needed. You can also limit your consent to specific processing of your Personal Information.
If you are a resident of the EEA, please refer to this section:
You have the following rights concerning your Personal Data. To exercise these rights, you can send a request to the following email address:
Right of Access
You are entitled to obtain confirmation from Helix Vector AI regarding whether your Personal Data is being processed, and if so, access the Personal Data and the following details:information: (1) the objectives of the data processing; (2) the types of Personal Data involved; (3) the recipients or categories of recipients who have received or will receive the Personal Data, especially those in third countries outside the European Economic Area (EEA) or international organizations; (4) if feasible, the intended duration for storing the Personal Data, or, if not feasible, the criteria for determining that period; (5) the right to request from Helix Vector AI the correction or deletion of your Personal Data or restriction of its processing, or to object to such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data was not collected directly from you, any available information about its origin; (8) the existence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the appropriate safeguards in place for the transfer.
Helix Vector AI shall provide a copy of the Personal Data undergoing processing and may charge a reasonable fee for any additional copies you request. If you make the request electronically, and unless you specify otherwise, the information shall be provided in a commonly used electronic format.
The right to obtain a copy of the Personal Data should not negatively impact the rights and freedoms of others. Therefore, if the request infringes upon others' rights and freedoms, Helix Vector AI may either not fulfill your request or do so in a restricted manner.
Right to Rectification
You have the right to request from Helix Vector AI the correction of any inaccurate Personal Data concerning you. Considering the purposes of the processing, you are entitled to have incomplete Personal Data completed, which may include providing an additional statement.
Right to Erasure
the following conditions are met: (a) the Personal Data is no longer necessary for the purposes for which it was collected or otherwise processed; (b) you withdraw your consent upon which the processing is based, and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your specific situation, to the processing of your Personal Data based on the legitimate interests pursued by us or a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of your Personal Data for direct marketing purposes; (e) thePersonal Data has been processed unlawfully; or (f) it must be erased to comply with a legal obligation under European Union or Member State law applicable to the Company.
This right does not apply if the processing is essential (a) to comply with a legal obligation under European Union or Member State law applicable to the Company; or (b) for the establishment, exercise, or defense of legal claims.
Right to Restrict Processing
You have the right to request that the Company limit the processing of your Personal Data if any of the following conditions apply: (a) you dispute the accuracy of your Personal Data, allowing the Company time to verify its accuracy; (b) the processing is unlawful, and you object to erasure, opting instead to restrict its use; (c) the Company no longer needs your Personal Data for processing purposes, but you require it for the establishment, exercise, or defense of legal claims; (d) if the processing is necessary for the legitimate interests pursued by the Company or a third party, unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, as it pertains to such direct marketing.
If your request leads to restricted processing of your Personal Data, it shall, except for storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for protecting the rights of another natural or legal person, or for important public interest reasons of the European Union or a Member State.
Right to Data Portability
You have the right to receive your Personal Data, which you've provided to the Company, in a structured, commonly used, and machine-readable format. You are also entitled to transfer this data to another entity if the processing is based on your consent or a contract to which you are a party, and the processing is automated.
When exercising your right to data portability, you have the option to have your Personal Data transferred directly from the Company to another entity, provided it's technically feasible. This right does not interfere with either your or the Company's rights regarding data erasure. Additionally, exercising this right must not adversely affect the rights and freedoms of others.
Right to Withdraw Consent
At any time, you may revoke your consent that permits us to process your Personal Data, which will not affect the legality of any processing done prior to your withdrawal.
Right to Object
You have the right to object to the processing of your Personal Data at any point, particularly if it pertains to your specific circumstances, and when the processing is based on the legitimate interests of the Company or a third party. This includes any profiling associated with these interests. Upon your objection, we will cease processing your Personal Data unless we can provide compelling legitimate reasons for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to object to the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to lodge a complaint with a supervisory authority
You are entitled to file a complaint with a supervisory authority established by a Member State to safeguard the fundamental rights and freedoms of natural persons in relation to the processing of Personal Data within the European Union.
Your rights concerning Personal Data about you as detailed in this section 13 may be restricted by European Union or Member State law to which the Company is subject.
We will provide you with the information requested in accordance with your rights outlined in this section 13 without undue delay and in any event within one month of receiving the request. That period may be extended by two additional months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested in accordance with your rights outlined in this section 13 will be provided free of charge, unless otherwise specified in this section 13. Where requests are manifestlyif the request is deemed unfounded or excessive, especially due to its repetitive nature, we may either (a) impose a reasonable fee, considering the administrative expenses involved in providing the requested information or action; or (b) deny the request.
Helix Vector AI may ask for additional details to verify your identity in order to process your request according to the rights specified in this section 13, should we have reasonable concerns about the identity of the individual making the request.
12. Amendments to This Policy
We may update the terms of this Policy periodically. When we do so, you will be notified by the publication of the revised Policy on our Website. Furthermore, for major changes to this Policy, we will endeavor to inform you through communication methods we deem suitably effective and by posting a notice of such changes on our Website. Unless specified otherwise, all modifications will take effect upon the updated Policy's publication on our Website.